---
title: "Contact SMSRiver"
---

Contact SMSRiver: Developer Support & Telephony Operations

- [Skip to main content](#main-content) [sms river .com](/) [Public Inboxes](/#numbers-section) [Country Codes](/country-codes/) [Workbench](/workbench/) [Tools](/tools/) [Developer API](/developer/) [Pricing](/pricing/) [Log In](/accounts/login/) [Log In](/accounts/login/) [Get API Key](/pricing/) [Home](/)

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Operations & Developer Support

# Contact SMSRiver

Have questions about our telephony APIs, carrier routing, enterprise dedicated lines, or security practices? Reach our operations and engineering team directly.

## Operations & Management

For general support, billing inquiries, platform feedback, and high-volume developer accounts:

Primary Email
[mgmt@adstim.net](mailto:mgmt@adstim.net)

Inquiries are triaged and routed directly to on-call engineering. Expected response time: under 4 business hours.

## Security & Vulnerability Disclosure

We maintain a strict coordinated vulnerability disclosure program for telephony infrastructure and web endpoints:

Security Reporting
[mgmt@adstim.net](mailto:mgmt@adstim.net?subject=Security+Disclosure)

Include reproduction steps, request traces, and relevant HTTP headers. Security reports are acknowledged within 1 hour.

## API Status & Incident Escalation

SMSRiver endpoints operate globally across Cloudflare edge data centers with automated synthetic monitoring:

Edge Workers: 100% Operational

REST & MCP APIs: Normal Latency (<120ms)

Inbound Telephony Trunks: Active

## Frequently Asked Inquiries

### Can I request dedicated private carrier numbers?

Yes. Developer and Pro tiers provide dedicated private numbers provisioned exclusively for your organization with custom webhook forwarding. Email mgmt@adstim.net to configure custom carrier lines.

### How do I integrate SMSRiver into automated CI/CD test pipelines?

You can call our REST API (/api/v1/lookup/ and /api/v1/inbox/{phone_number}/messages/) or invoke our Model Context Protocol (MCP) server. See our developer documentation at /developer/ for cURL, Python, and Playwright examples.

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smsriver.com

Central Office carrier inventory platform & developer SMS verification sandbox. Receive OTP codes instantly with zero SIM card requirement.

Public numbers·Live inboxes·Developer tools

Public Inboxes

- [United States (+1)](/receive-sms/us/)

- [United Kingdom (+44)](/receive-sms/gb/)

- [Canada (+1)](/receive-sms/ca/)

- [Philippines (+63)](/receive-sms/ph/)

- [Germany (+49)](/receive-sms/de/)

Developer & Tools

- [SMS Debugging Workbench](/workbench/)

- [Phone Number Inspector](/tools/phone-number-inspector/)

- [Bulk Phone Validator](/tools/bulk-phone-validator/)

- [Phone Lookup API](/developer/phone-lookup-api/)

- [E.164 Phone Formatter](/tools/phone-number-formatter/)

- [SMS Segment Calculator](/tools/sms-segment-calculator/)

- [Webhook Validator](/tools/webhook-payload-validator/)

Guides & Trust

- [Country Calling Codes](/country-codes/)

- [Troubleshooting Hub](/troubleshooting/)

- [Carrier Comparisons](/compare/)

- [Developer Reference](/developer/)

- [OpenAPI Specification](/openapi.json)

- [MCP Tools Manifest](/.well-known/mcp.json)

- [Privacy & Security Guides](/guides/)

- [Engineering Articles](/articles/)

© 2026 SMSRiver. Operating on Cloudflare Workers & D1. Adheres to CTIA Messaging Principles and 10DLC compliance standards.

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